Privacy Policy

At Hilton Aruba Caribbean Resort & Casino, we are committed to protecting the privacy of our guests' personal data. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or stay at our hotel.

What Personal Data Do We Collect?

When you interact with us online or in-person, we may collect various types of personal data, including:

Contact details (name, address, email, phone number)
Demographic information (age, location, interests)
Guest preferences and loyalty program information
Website usage data (browsing history, search queries)

How Do We Use Your Personal Data?

We use your personal data to provide a better experience for our guests. This includes:

Managing hotel reservations and stays
Processing guest inquiries and feedback
Customizing website content and marketing messages
Enhancing loyalty program benefits and rewards

Who Has Access To Your Personal Data?

Our authorized staff members, including front desk personnel, concierge services, and housekeeping teams, may access your personal data to provide hotel services. We also share certain information with our partners, such as third-party vendors or service providers.

How Do We Protect Your Personal Data?

We implement robust security measures to safeguard your personal data:

Encryption: we use HTTPS encryption on our website
Firewalls and DDoS protection: our servers are protected by enterprise-grade firewalls and DDoS mitigation services
Access controls: authorized personnel can only access relevant systems and databases

Your Rights Regarding Personal Data

As a guest of Hilton Aruba Caribbean Resort & Casino, you have the right to:

Request information about your personal data we hold
Correct any inaccuracies in your records
Opt-out of marketing communications
Withdraw consent for specific uses of your data

Please note that certain rights may be subject to local regulations and laws.

Changes To Our Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. We will notify you of any significant changes by email or via in-person announcement.

Contact Us For More Information

If you have questions about our data protection practices, please don't hesitate to contact us.

We value your trust and look forward to serving you at our resort.